Privacy Policy for NCLEXRUS

Effective Date: 5 September 2025
Entity: VG Services Group Inc. ("Company", "we", "us", "our)
Website: https://nclexrus.com (the "Site")
Contact: info@nclexrus.com
Address: 118 Orchard Street, Apt. 2C, New York, NY 10002, USA

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our Site or use our online services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Colorado Privacy Act, and other relevant privacy legislation. By accessing or using our Site, you consent to the practices described in this Policy.

1. Scope

This Policy applies to personal information collected via the Site and any related online services operated by VG Services Group Inc. It does not apply to information collected offline or through third-party websites that may be linked to the Site. For details regarding our cookie practices, please see our separate Cookie Policy.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you provide directly, including:

Contact Information: such as your name, email address, postal address and phone number when you create an account, enrol in a course, submit an inquiry, or sign up for communications.
Account Credentials: such as your username and password when you register an account.
Order and Billing Information: such as payment card details (processed securely by our payment processor), billing address and transaction history when you purchase a subscription or other products.
Communications: content of messages and feedback when you contact us or participate in surveys, contests or promotions.

2.2 Information Collected Automatically

When you visit or interact with our Site, we automatically collect certain information about your device and usage, including:

Device Information: your IP address, browser type, operating system, device identifiers, time zone and language settings.
Usage Data: the pages or products you view, the links you click, referring/exit pages, the date and time of your visit and other clickstream data.
Cookies and Similar Technologies: we use cookies, log files, web beacons, pixels and tags to record information about how you browse and interact with the Site and to recognise repeat visitors. Cookies may store an anonymous unique identifier. For more details and options to manage cookies, please refer to our Cookie Policy.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as analytics providers (e.g., Google Analytics), advertising networks and social media platforms, in accordance with their privacy policies and your privacy settings on those services.

3. How We Use Information

We use the information we collect for the following purposes and legal bases:

To Provide Services: to create and manage your account, deliver course content, process transactions and provide customer support. The legal basis is contract performance (Article 6(1)(b) GDPR).
To Communicate: to respond to inquiries, send administrative messages, send marketing communications (where permitted by law) and notify you about changes to our policies. The legal basis is our legitimate interests and, where required, consent (Article 6(1)(a) GDPR).
To Improve and Secure Our Services: to analyse how users interact with the Site, monitor and prevent fraud, diagnose technical issues and develop new features. The legal basis is our legitimate interests (Article 6(1)(f) GDPR).
Marketing and Targeted Advertising: to deliver tailored advertising and measure the effectiveness of marketing campaigns. Where required by law, we will obtain your consent before using your information for marketing or behavioural advertising. You may opt out of targeted advertising by following the instructions in Section 7.
Compliance and Legal Obligations: to comply with applicable laws, regulations, court orders and to protect our rights and those of other users. The legal basis is compliance with legal obligations (Article 6(1)(c) GDPR).

4. Sharing of Information

We do not sell your personal information. We may share information as follows:

Service Providers: We engage trusted third parties to perform functions and provide services to us, including payment processing (Paddle.com Market Ltd.), website hosting, data analysis, marketing assistance and customer service. They may access personal information only to perform tasks on our behalf and are obligated to protect it.
Business Transfers: If we are involved in a merger, acquisition, asset sale or other business transaction, your information may be transferred as permitted by law. In such cases, we will provide notice before personal information is transferred and becomes subject to a different Privacy Policy.
Legal and Regulatory Compliance: We may disclose personal information if required by law, regulation, subpoena, governmental request or to protect the rights, property or safety of the Company, our users or others.
Advertising & Analytics Partners: We may share hashed or pseudonymous identifiers with advertising networks and analytics providers to deliver personalised ads and assess the effectiveness of campaigns. You can opt out as described below.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to provide, customise and improve our Services. Cookies help us remember your preferences, understand how you use the Site, and personalise content and advertisements. You can configure your browser to refuse all or some cookies or to alert you when cookies are being sent. For more detailed information, please see our Cookie Policy and the preference centre on our Site.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right of Access: to request confirmation that we process your personal information and to obtain a copy of it.
Right to Rectification: to request that inaccurate or incomplete information be corrected.
Right to Erasure: to request deletion of your personal information under certain circumstances ("right to be forgotten").
Right to Restrict Processing: to request that we restrict the processing of your information in specific cases.
Right to Object: to object to our processing of your information based on legitimate interests or direct marketing.
Right to Data Portability: to request a copy of your personal information in a structured, commonly used and machine-readable format and to have that information transmitted to another controller where feasible.
Right to Withdraw Consent: where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
Right to Opt Out (CCPA & Similar Laws): if you are a California resident or reside in a jurisdiction with similar laws, you may have the right to opt out of the sale or sharing of your personal information and to limit the use of sensitive personal information.

To exercise your rights, please contact us at info@nclexrus.com with the subject line "Privacy Rights Request" and include sufficient detail to allow us to verify your identity and respond. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data protection authority if you believe our processing violates the law.

7. Marketing & Targeted Advertising

We may use your personal information to send you marketing communications or to serve personalised ads. You can:

Opt Out of Email Marketing: by clicking the "unsubscribe" link in marketing emails or contacting us at info@nclexrus.com.
Opt Out of Targeted Advertising: by adjusting your preferences with the advertising networks we work with (e.g., Facebook Ads, Google Ads, Bing Ads) or by using industry opt-out tools such as the Digital Advertising Alliance (http://optout.aboutads.info/), Network Advertising Initiative (http://www.networkadvertising.org/choices/), or your mobile device settings.
Adjust Cookie Preferences: via our Cookie Preference Centre or your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration or unauthorised disclosure. These measures include encryption of sensitive data (such as payment information), access controls, regular security audits and staff training. However, no method of transmission over the Internet or method of electronic storage is 100% secure; therefore we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including for the duration of any contract, legal requirements, accounting, reporting or dispute resolution obligations. When we no longer have a legitimate need to process your information, we will either delete it or anonymise it. If deletion is not immediately possible (e.g., in backup archives), we will securely store and isolate the information until deletion can be accomplished.

10. International Transfers

Our operations are based in the United States, and the information we collect is stored and processed in the U.S. and other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. Where required by law, we use standard contractual clauses or other approved mechanisms to protect personal information transferred outside of the country where you reside.

11. Children's Privacy

Our Site and Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided personal information without parental consent, we will take steps to delete that information. If you believe a child has provided us with personal information, please contact us at info@nclexrus.com.

12. Third‑Party Links

The Site may contain links to third-party websites and services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites. We encourage you to review the privacy policies of every site you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable laws. When we update the Policy, we will revise the "Effective Date" at the top and, where required by law, provide additional notice (such as posting a prominent notice on our Site or sending a notification). We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have questions, comments or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: info@nclexrus.com
Address: VG Services Group Inc., 118 Orchard Street, Apt. 2C, New York, NY 10002, USA